Discovery & strategy
Workshops, data analysis and prototyping to align stakeholders on a common vision.
- User research & jobs-to-be-done
- Design sprint & prioritized roadmap
- Business model & go-to-market
Tailored services for your digital products
I am Benjamin Carpentier and I design, develop and operate websites, applications and SaaS products with a user-centered, results-driven approach.
Three pillars to cover your product lifecycle
I support you from initial scoping to maintenance, leveraging my network when additional expertise is needed.
Design & development
Reactive front-end, scalable back-end and bespoke integrations for a seamless experience.
- UX/UI design systems, accessibility
- Web & mobile (React, TypeScript, Laravel, Node, Java)
- Cloud architecture, APIs & microservices
Growth & operations
Continuous optimization of key metrics, marketing automation and professional support.
- Acquisition, technical SEO & analytics
- Marketing automation & CRM
- Support, batch scripts & monitoring
Concrete guarantees
My contractual commitments protect your investment and your roadmap.
Kick-off & scoping
I start scoping, prioritize objectives and begin discovery within one week.
User stories delivered
Incremental deliveries with weekly reporting and roadmap visibility.
Support & monitoring
Surveillance applicative, scripts d'alerting et plans de reprise adaptés à vos besoins.
Contractual handover
Full source code transfer, versioned documentation and training sessions.
Engagement plans
Each plan is operated by the founder and can scale via a network of specialized partners.
Launch Sprint
4 to 8 weeks to scope, prototype and deliver an initial operational version.
Deliveries every 2 weeks, ROI-prioritized.
Product Care
Itérations continues, refonte d'UX, nouvelles fonctionnalités et optimisation des performances.
Tracked objectives: activation, retention, user satisfaction.
Premium Support
Maintenance, monitoring, scripts batch et assistance prioritaire sur les incidents.
SLA personnalisé, transferts documentés, interventions planifiées.
Contractual framework & guarantees
Transparency on documents and legal obligations associated with each engagement.
Documents provided
- Detailed quote and engagement letter signed before start
- Updated and attached terms & conditions
- Professional liability insurance certificate and company registration excerpt (SIREN)
Billing & compliance
- Chronological numbering, legal mentions and VAT not applicable (art. 293 B)
- Custom schedules: deposit, milestones, balance on delivery
- Consumer mediator and EU ODR details provided in documentation
Data protection
- Confidentiality agreement (NDA) offered during scoping
- Technical security plan: backups, encryption, access control
- GDPR documentation and processing register available on request
Project cadence
- Diagnosis & stakeholder alignment
- Discovery, prototyping & product planning
- Design system & technical architecture
- Incremental deliveries & continuous QA
- Deployment, training & growth loops
Frequently asked questions
Key points about how I work.
How does collaboration start with BCK-Inc?
I start with an alignment workshop to understand your context. Together we validate objectives, success indicators and a prioritized backlog with a delivery plan.
Which tools do you use daily?
Linear or Jira for tracking, Notion for documentation, Figma for design and GitHub/GitLab with CI/CD for versioning. I also integrate with your existing tools.
Do you offer training and knowledge transfer?
Yes, each engagement includes an upskilling plan: pair-programming, dedicated workshops, documentation and post-deployment support.
PrĂȘt Ă lancer ou accĂ©lĂ©rer votre produit ?
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